Refund policy

At SP Stores, your satisfaction is our priority. If you're not fully happy with your purchase, we’re here to make it right.

🔄 Return Policy

  • You may request a return within 3 days of receiving your order 

  • The product must be:

    • Unused

    • Undamaged

    • In its original condition and packaging

    • Returned with all original accessories, manuals, freebies, and parts (if any)

     

  • Return shipping is to be arranged and paid for by the customer.

  • Please ensure the product is securely packed to prevent any damage during transit.

📦 Return Address

To receive the return address and detailed instructions, kindly contact our support team:
👉 https://spstores.in/pages/contact

 

💰 Refunds & Replacements

Once your returned product is received and inspected:

  • If it meets the return criteria (no damage, no signs of use, and all accessories included), we will:

    • Issue a full refund, or

    • Send a free replacement – based on your preference.

Refunds will be processed to your original payment method within 5–7 business days after approval.

⚠️ Important Notes

  • Returns will not be accepted if:

    • The product is damaged due to misuse

    • The product shows physical damage after delivery

    • The return is missing original accessories or components

      Need Help?

      We’re here for you!
      Contact our support team any time:
      👉 https://spstores.in/pages/contact